HEAD WAITER/WAITRESS (1 POST)
Join our team at the National University of Science and Technology
Position Overview
The University seeks to recruit an applicant with the requisite qualifications, skills, and experience for the following post: HEAD WAITER/WAITRESS (1 POST), Catering Services Unit Department. (Internal Advertisement).All applications will be treated in strictest confidence. Applications, which should include
curriculum vitae (giving full personal particulars of applicant, including full names, place and
date of birth, qualifications, employment and experience, present salary, telephone numbers
and the names, addresses (including e-mail) and telephone numbers of three contactable
referees) and copies of certificates must be addressed to:
The Senior Assistant Registrar
Human Resources Department
National University of Science and Technology
P O Box AC 939
Ascot
Bulawayo, ZIMBABWE.
The National University of Science and Technology is an equal opportunities employer.
In the interest of promoting gender parity, female candidates are encouraged to apply.
The closing date for receipt of applications is Friday, 31 January, 2026.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Qualifications Required
Applicants must have 5 ‘O’ level passes including English Language and Mathematics, Diploma in Tourism and Hospitality Management or related field OR at least 5 years relevant experience in diverse food service environments. A Higher National Diploma in a related field will be an added advantage.
Skills & Competencies
Host guest, resolve complaints and ensure satisfaction.
Monitor supplies, utensils, and equipment.
Key Responsibilities
The duties and responsibilities will include the following:
Supervise and manage wait staff, ensuring excellent customer service
Host guest, resolve complaints and ensure satisfaction
Take orders, manage tables and coordinate food delivery
Familiarize staff with menu items
Assign tables, manage seating, and maintain a clean environment
Liaise with kitchen staff and management
Monitor supplies, utensils, and equipment
Train new staff members and conduct ongoing training.
Terms & Conditions
An attractive package which includes Medical Aid, Leave and Pension Benefits is offered; details will be disclosed to shortlisted candidates.